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Trigger Stats

Triggers are the defined automated actions performed upon occurring an event. An event is your defined criteria of anything being happened that Cherub can understand.

Menu Navigation: Statistics – Trigger Stats

List Triggers

This page shows a list of all the triggers that you have created so far. 

Fields

FieldDescription
NameName of the trigger
AudienceSelection criteria of the contact. (i.e. when a contact or its activity matches defined criteria)
ActionThe action to be performed upon triggering
Total actionsThe number of actions that have been performed so far since you have created this trigger
Last activityDate/time when the last activity was performed by this trigger
DetailsClick here to see the detailed statistics for this trigger. (Note: Only available for certain actions) Details: This icon only appears when the trigger is based on email send-out i.e. if the trigger is set to send a broadcast or a drip series.

Trigger Details

Click on the detailed stats icon and you’ll be redirected to the next page similar to the following. Below snapshot is of a trigger that is based on a List and starting a drip group.

Fields

FieldDescription
Drip NameName of the Drip template
IntervalThe delay before this drip will be sent to the contact that matches the criteria
Last ActivityThe date/time when this drip was recently dispatched
SentTotal number of recipients this drip has been sent to
OpenedThe number of recipients who have opened this drip
ClickedThe number of recipients who have clicked on a link inside this drip
UnsubscribedThe number of recipients who have unsubscribed from receiving further emails
DetailsIt takes you to the detailed statistics page for the individual drip

Drip Detailed Statistics

Click on the stats icon you see in the snapshot above to navigate to the detailed statistics page for the individual drip.

The above statistics page has nothing other than the general statistics page except the following

  • Drip Age

To learn more about statistics, look into Broadcast Stats.

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