List all contacts for a specific list or the whole database and perform additional actions e.g search, delete, edit, etc.
Menu Navigation: Contacts – View/Search Contacts
- [+] Add New button will take you to the contact form where you can add a new contact.
- [+] Import Contacts button will take you to the import from where you can import your contacts in a CSV file format
View Contacts
The grid lists all the contacts that Cherub has and displays important information along with. However complete information for a contact can be viewed by clicking on the Actions button and then “View Contact”.
Columns
- Contact: Email address and initials of the contact/person
- Country: Country of the contact
- List: List name to which this contact belongs
- Confirmed: Confirmation status of the contact if he has confirmed to receive emails
- Unsubscribed: If the contact has unsubscribed from your mailing list
- Bounced: If the email address has been bounced for some reason
- Added on: Date/Time when this contact was added
- Actions: Actions button contains the available options for this contact
- Contact Details: View additional information for this contact in a popup
- Email History: View the history of previously sent emails to this contact
- Edit: Edit this contact
- Delete: Delete this contact permanently from the database
Search
Write any keyword in the search box you see on the top right side below the “Bulk Actions” button to search across all contacts. It will search across the contact’s name, email address, country, and list name.
Bulk Actions
Bulk actions apply the selected action on the contacts that you select.
- Set as Active: It changes the status of the selected contacts to Active (if they are inactive)
- Set as Inactive: It changes the status of the selected contacts to Inactive (if they are active)
- Mark Confirmed: Mark the selected contacts as confirmed subscribers
- Mark Unconfirmed: Mark the selected contacts as unconfirmed subscribers
- Set as Soft Bounced: Set the selected contacts as soft bounced
- Set as Hard Bounced: Set the selected contacts as hard bounced
- Set as Not Bounced: Set the selected contacts as “Not Bounced” (if they were previously bounced)
- Delete: Delete the selected contacts