Keep your database up to date by using the bulk update option. This option is useful when you want to synchronize your contacts with your externally updated databases.
Menu Navigation: Contacts – Bulk Update Contacts
Form Fields
| Field | Description |
|---|---|
| Source | Select file source i.e upload from your computer or choose it from already uploaded files on the server. Physical Location: /storage/users/{userid}/files/imports/subscribers |
| Select File | Select the file to be imported |
| Contact List | Select the contact list(s) to be updated |
| Action | Select the action from the dropdown to be performed |
| Headers Included | Keep it to “Yes” if the first row of your file contains headers and it needs to be skipped during import |
Actions
- Update to unsubscribed: Update the subscription status to subscribed, that have been previously unsubscribed
- Update to not unsubscribed: Update the subscription status to unsubscribed
- Update to soft bounced: Mark the contacts as soft bounced
- Update to hard bounced: Mark the contacts as hard bounced
- Update status to active: Update contacts status to active
- Update status to inactive: Update contacts status to inactive
- Update confirmation status to confirmed: Mark the contacts as confirmed contacts
- Update confirmation status to unconfirmed: Mark the contacts as unconfirmed contacts
- Update format to receive HTML: Update contacts format to HTML so they receive HTML version of the email
- Update format to receive TEXT: Update contacts format to TEXT so they receive TEXT version of the email
Things to keep in mind
- The file size you are uploading should be lesser than the value set for upload_max_filesize in the php.ini file
- The file extension should be a supported extension by Cherub.